Great property in a lovely place. Just needs wifi (vital these days), plus working heaters and a dishwasher as well as at least basics like a dish cloth, tea towel, cleaning spray and a few other welcoming touches. Lounges ready to be updated.
2023 年 6 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 7 月 3 日)
Hi Jude, thank you for taking the time to rate us. We value your feedback as we continuously seek ways to increase customer satisfaction. We will be sure to share your comments with management. We love to have you back!
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2026 年 5 月 20 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
The parking for unit 12is not suitable for a large vehicle.And street parking is metered.The unit doesn’t have aircon or Wi Fi .And the TV was cheap and small.
2026 年 5 月に 6 泊滞在
VrboOwnerからの返信 (投稿日 : 2026 年 6 月 17 日)
Thank you for your feedback. We’re sorry to hear that some aspects of the stay didn’t meet your expectations. The parking space for Unit 12 is noted in the listing as being suitable for small vehicles, and we always encourage guests with larger cars to consider nearby street parking.
The property is also not advertised as having air conditioning or Wi‑Fi, and we aim to ensure all amenities are clearly listed so guests know what to expect before booking.
We appreciate your comments about the TV as well. Guest feedback helps us continue improving the experience for future stays.
宿泊者限定の口コミ
8/10 (良い)
Nicole B.
2024 年 1 月 26 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fantastic View
The view was to die for, falling asleep each night to the sound of the waves. Very close to shops & restaurants. Only issue was there was no air con & the flat heats up in the afternoon, somedays it was very uncomfortable & hard to get to sleep. The portable air con did not make much difference.
2024 年 1 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 2 月 11 日)
Hi Nicole,
We love your review! We are thrilled to know you enjoyed the view of the unit. Your feedback is important to us and we will share your remarks with the management. We look forward to your return!
宿泊者限定の口コミ
6/10 (普通)
Neil S.
2023 年 3 月 24 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
What about the customer?
34 degrees on arrival. Aircon not working and no support from management. Luckilly weather cooled as we were there for 5 nights. Great location and view helped make up for the feel that it is all about the owners and property managers and not about the visitors.
2023 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 4 月 11 日)
Hi Neil, we wish your experience could have been better, but we appreciate you taking the time to share your feedback. This has been shared with the appropriate team for awareness and action. We hope to serve you better in the future.
パートナーサイトからの口コミ
8/10 (良い)
Jacqueline L.
2021 年 6 月 10 日
Winter mid week break
Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was more than happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
On line check in was a little confusing. But the unit was lived up to our expectations; although an instruction sheet on how to change the air con from cold to hot and a couple of thicker quilts would have been nice. But really it was a great get away & we literally had dolphins swimming past the property. Lovely
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 10 日)
We at Winning Holidays would like to thank you for your high-star rating. We cannot thank you enough for letting us know small details that are so valuable to the guest's experience, and we sincerely appreciate it. We hope to see you again soon for a more improved stay. Thank you!
パートナーサイトからの口コミ
8/10 (良い)
William F.
2021 年 5 月 10 日
Great stay at Del Rae
Rating Details:
The property manager was more than helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Clean tidy unit in awesome location
VrboOwnerからの返信 (投稿日 : 2021 年 7 月 27 日)
Thank you so much for your kind words, we really appreciate you taking the time out to share your experience with us. We hope to see you soon!
パートナーサイトからの口コミ
10/10 (非常に良い)
Julie W.
2021 年 3 月 7 日
Del Rae unit 12, Shoal Bay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Position of property is perfect. Opposite the waters of Shoal Bay and walking distance to the cafes and restaurants.All other areas in the Bay Area are a short drive if you want to go to a different bay. I needed to contact real estate on arrival because of two different inquiries and they were dealt with and I then received a follow up phone call to confirm that all had been dealt with.The windows only open a few cm, I guess for safety or weather changes but it would be nice if the second bedroom one opened a bit more as that room does get hot and AC or breeze from balcony doors struggles to get down there.I would definitely stay here again.
VrboOwnerからの返信 (投稿日 : 2022 年 5 月 11 日)
We’re happy to see your review here. It will help us improve our services and provide a better experience to you again. It was great to have you stay with us.
パートナーサイトからの口コミ
4/10 (不満)
SYDNEY
2019 年 2 月 1 日
Location good BUT Unit ?
We've been many holidays but this unit poorest booking ever for our 2 wks holiday.Only positive aspect of this unit having front load washing machine that's ALL.Too many Negative attributes! Unit managed by PRD very poorly.Terrible and very uncomfortable sofa at living area (you slide on cannot sit still)+ unit ONLY includes basic staff nothing extra/add on..Being on top floor 45 steps KILLS you at the end (even tho we are very fit family believe me it's hard job when you carry so many items day in <> day out to top floor )You cannot enjoy sitting at the balcony when hard wind blows which was the case during our 2 wks stay. Rooms has ceiling fun but so much dust on it I couldn't turned on so we end up sleeping boiling rooms(ps. you cannot open windows cos it has lock system)! Aircon wasn't working in living room.I felt waste of time and money this time around our Shoal Bay visit.There is more to say but..what for! Simply, we weren't happy overall.
アーカイブ済みの口コミ
10/10 (非常に良い)
Kaye
2016 年 5 月 9 日
Perfect Location!
This was our first visit to Port Stephens. We chose this property based on internet photos. What a unit! It was clean, neat, bright & sunny with spectacular views of Shoal Bay. In walking distance to shops and a quiet location. I would definitely recommend this unit and would love to stay in it again.
アーカイブ済みの口コミ
10/10 (非常に良い)
Martin
2015 年 9 月 28 日
Loved it!
We've stayed in Shoal Bay many times over the years but this would be one of our favourites. Great clean reasonably modern unit with fabulous views of the water. Weather was pretty average for our stay but we still made the most of our stay. Would happily book this unit again in the future.
アーカイブ済みの口コ ミ
10/10 (非常に良い)
Steve K.
2013 年 3 月 31 日
Family short break
We had a few days to spare in the school holidays and I found this unit on line.
This unit is the best value and location in the Bay. We could have wanted any thing else.
My family have asked if we can stay here again.
I would like to buy it if it ever gets on the market.
Thanks so much for letting it out so we can all enjoy this great place.
Steve