The property is very neglected. The picture does not reflect on how it looks now, by the way, it is not in front of the sea. We texted the owners ahead to ask about it, and they apologized saying that they had not yet updated their website. They had plenty of years to have done it, since the house built in front of their pool view of the sea was constructed some years ago. They also advertise about the jacuzzi on the upper terrace. It is broken thus empty. But we paid for it, correct? The stove has no exhaust fan,one can tell it was taken away and the empty space has no light.Try to cook on that dark corner or have the smells come at you! Our chef had to bring the food pre-cooked from her house. Living-room and upstairs curtains are tattered with rips on the edges so are some bath towels.The house is not white and painted outside as the picture shows and the once lovely wooden beams in the entrance have not been kept and protected with varnish from the ocean's humidity.They also state satellite TV with and apple TV control.There was no apple TV control, only wires and in another room, not even batteries inside the control. There was only 1 channel and in Spanish. It was sad to see a great house with good quality tiling and cabinets being so abandoned by its owners. Against the wall behind the house is their junk disposal: old abandoned refrigerator, old broken chairs. By the way we had two broken chairs in the dining-room area. The owners have three houses and this one is the most neglected one, according to my conversations around. It gave the impression to us that they are leasing it just to make the most money they can, at our naïve expense, and probably plan to sell for demolition. No garbage bin, so we had to put our garbage bag on other people's bins which had one neighbor eventually laying his bag in front of our house and the next day we had spread dirt because animals ripped ours. On the last two days a brand new bin arrived but we rented for ten! Being client of VRBO for its high standard houses, I can guarantee that Pura Vida is not a VRBO quality property. Did we love Playa? Oh yes, and we found other houses to return to in October. Saul, the manager tried his best, Betsy the chef cooked typical Mexican food all the time since their menu is mostly catered to Americans with a Mexican twist. We visited The Mayan Temples in Chichenitza, had an amazing dinner at Porfirio's and enjoyed savory margaritas. Oh! Their pool is very clean!!