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6/10 (普通)
Rachel F.、Birchip, Victoria
2024年2月8日
Mixed Feelings
Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
I booked this apartment at least 12 weeks in advance. I requested 2 sets of keys upon booking. A week before arriving, I requested them again, told them that it wasn’t guaranteed. It would be too late to cancel by this stage. Upon arrival in the apartment, there was only one set of keys, for 4 people for 7 days. I made contact, it took almost 24 hrs for them to tell me there was only one set available. Needless to say, this made our stay really difficult!!!! Some of the linen had stains and it was not very well stocked this essential items, like bin liners etc. The apartment was reasonably clean and well positioned to everything in Glenelg.
