Rating Details:
The property manager was adequately helpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The townhouse was clean, well-maintained, and matched the listing photos and description, making for an overall comfortable stay.The property was stocked with very limited toiletries, so I'd recommend bringing your own essentials. The dining room also had a noticeable odor that smelled like cat urine, and we ended up using air freshener each day to make the space more comfortable.The disappointment was communication from the management team. We reached out Saturday morning for assistance with a gate access issue that prevented our guests from entering the community. We didn't receive a response until Monday, after our stay had effectively ended, so the issue was never resolved.