Modern Moab Townhome w/ Private Hot Tub & Patio!

Karen, congratulations on your recent marriage and thank you for your review! We're happy to hear you enjoyed this lovely home, but we would like to apologize for the issues with the hot tub. We have shared your feedback with the homeowner, and they have let us know that they have replaced the hot tub maintenance personnel. We are confident that any problems you experienced have been taken care of, and no future travelers will run into the same inconveniences. Thank you for helping us improve and we hope to host you again soon! Best, the Evolve Team

Hi Sandra, we appreciate you taking the time to share such detailed feedback. After reviewing your comments with the homeowner, they wanted to respond to each point to provide some context:-Prior to your arrival, there was a power outage in the area, which seems to have caused several electrical issues in the home. The thermostat had defaulted to a higher temperature but our local contact, was there within 10 minutes of your call, and you had already adjusted it to start cooling.-We were able to get streaming services working on the TVs the first evening. Live TV was restored by the cable company the following morning, and the cable box cover was secured at that time. We confirmed after your stay that all TVs, including those upstairs, were working properly.-We understand the frustration with the blinds. The homeowner is aware that two blinds are not functioning correctly and has already arranged for replacements from a local company. For clarification, these particular windows face the neighboring property rather than the mountains.-The hot tub was inspected, and while the lights could not be fixed during your stay, the jets and heat were fully operational. We offered to bring out a technician that evening, but we followed your preference to address it the next day.-We’re sorry the coffee pot wasn’t up to standard. This feedback has been shared with our cleaning team to ensure all appliances are thoroughly checked before each guest’s arrival.-The dryer did have a malfunction on your last day. This was an unexpected issue with a newly installed unit. We made arrangements for you to use a dryer in a nearby property, and a new dryer was installed immediately after your stay.The homeowner is committed to providing a comfortable and enjoyable experience, and we’re grateful that you allowed us to resolve these issues during your stay. Thank you again for sharing your insights!