Let me preface by saying I never write reviews, but I felt compelled on this one. "iTrip" property management was a total mess from the beginning. Person (James) that met us at the house to let us in told us they'd call to give us the status of whether or not the house was ready. It was ready, so he wanted us to meet NOW. That was great the house was ready early, but we expected just a heads up- not a "you have to meet me now" type of vibe. We just sat down at lunch not imagining it would be ready and I told him I would gladly leave lunch to meet him. He seemed very put out. He said no, I will inspect house first then let you know when it's ready for you. Then, he kept texting while at lunch saying he had to get back to his daily routine. OK???? I was so confused. Lunch with a baby does not last for more than 30 minutes. Hurried up shortly after original call and got to the house and the highchair they said would be there, wasn't. I asked him kindly if he could grab one when he gets a chance and he acted like it was my fault and he wasn't advised to bring one with him. I told him I spoke with Kris (manager) and he frantically looked at his phone to try and prove me wrong.
Sure enough, it was in his notes and he was so frazzled and bothered he did not pay attention to the notes. THEN, he showed up unannounced the next day for the lightbulb we told him he did not need to bring (the bathroom already had light in it!). Two days later, our things were moved around inside the house. Baby bottles missing, things disheveled. My husband called property management and they said nope, no one was in the house. As things got weirder, we really wanted to know who was in the house with jewelry and cash laying around- it was a sense of privacy that was unsettling to us. ESPECIALLY with a baby on the ground floor that was napping throughout the day. The property manager only texted back he THINKS he solved the mystery- it "might be" the house cleaners. House cleaners?! Never got confirmation, or an apology. Plus, we did not have house cleaning service. Thank goodness it was our last night. Overall, the house was fine (LOTS of stairs and very spread out), but iTrips creeped us out.