スノークリーク：スパ！ 蹄鉄！ バーベキュー！ ビリヤード台！ 湖まで歩く！ インターネット！ デッキ！ 4ベッドルーム！

Hello Jenny, We are very happy to hear that you and your family loved the backyard. Also, that the house was clean and the kitchen was fully stocked upon your arrival. We look forward to hosting you soon again! Kind Regards, Destination Big Bear

Hello Sara, Thank you for taking the time to write us a review. We are so happy to hear that this property Snow Creek was all you expected in a home and that you and your group got to enjoy their stay. We do our best to get up the amenities and going for the stay, but with so much traffic in and out of the homes, this is something that is hard to promise always working. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this. We try to make your check-in and check-out process quick and simple, But it is all about our guests' ID verifications so please corporate with us and you have all the productions from COVID-19 so please do not take worry about it. We always try to do our best to make our guests comfortable.Thank you for letting us know this would help us to provide better services to future guests. Inconvenience deeply Regretted, Destination Big Bear

Hello Nicole, Our company is so happy to hear that you enjoyed your stay, and that you enjoyed working with our staff. Also, that you enjoyed the home, location the spacious kitchen, and we are glad you noticed the extra details the homeowner put into their home. It has been great hosting various times these years. Thank you for being a great tenant to host. We hope to hear from you again very soon! Kind Regards, Destination Big Bear

Hello Billy, We are glad to hear the property. We do apologize that the washing machine was unable to be fixed during your stay. However, we do provide extra paper towels if you ran out. Kind Regards, Destination Big Bear

Hello Harry, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We are extremely sorry for that during your visit you faced difficulty to check-in and also experience some dirty floors. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this. As we are not owners we just manage the property. We have to pay them to cleaner for cleaning the property. We again feel sad for the inconvenience.Kind Regards, Destination Big Bear

Thank you for the review, Kyle! We're glad to hear that we were able to provide a great experience for you and your family. We hope to see you soon! Regards, Destination Big Bear

Hello Clara, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. I really apologize for the inconvenience during your arrival at the property and we also apologize that the spa was not in good condition when you arrived. This is an amenity that we ask our vendors to address before the check-in and apologize again that it was not done in time. We appreciate you reporting this to us during your stay so that we could get a vendor out to address the issue. Amenities are not guaranteed at the time of arrival. We do our best to get this up and going for the stay, but with so much traffic in and out of the homes, this is something that is hard to promise always working. we will keep all these issues in our mind so that any other guest could not suffer in the future. Kind Regards, Destination Big Bear

Hello Derek, Thank you for your review and feedback on Snow Creek. We are happy to hear that you enjoyed your stay, and that our company was very communicative and helpful. We are very glad that you were happy with the location of the property, the cleanliness, and the well arranged rooms. We have noted your feedback on the carpet. Next time you stay with our company do call us if you are not satisfied with the cleaning. We are more than happy to send a cleaner out to make sure no room is dusty. We always want for your stay to be the best! Kind Regards, Destination Big Bear

Hello Jen, Thank you for the feedback Best Regards, Destination Big Bear

Hello Evan & Diane, We are glad to hear that you and your guest enjoyed staying at Snow Creek. Also, that you had fun playing with the pool table. We are sorry to hear that you had difficulties with the hot tub the next day, but we never received a call to send a technician to take a look. We did enter in a task about the dining table, and our maintenance department was able to fix it. We are very glad you enjoyed your stay, and that you received your deposit after we were doine collecting notes from the auditor and cleaner. Kind Regards, Destination Big Bear

Hello Chris, We are very happy to hear that you enjoyed this location for you Thanksgiving getaway. Also, that you were able to enjoy the amazing views our small town has to offer, had fun using the pool table/ horseshoes at the house, the design of the fireplace/ dining room, the large backyard, and your mountain getaway. We have taken notes on your feedback, and will notify the homeowners in your suggestions for more games and instructions provided at the property. Also, we understand maybe you did not want to be disrupted during your Thanksgiving stay, but next time if there is another issue (like the oven) please call our office. We want to address any issues, and make you stay the best to our capabilities. We hope to see you soon! Kind Regards, Destination Big Bear

Thank you so much for your review and feedback of Snow Creek. We are glad to hear you found the property relaxing and had a nice overall stay. We're glad that communication with our staff was acceptable and you were able to get service quickly. We hope that you will join us again in the future. Kindest Regards, Destination Big Bear

Thank you so much for reviewing your stay. We are glad that the location of the Snow Creek unit was good and the house overall was great. Please join us again in the future! Kindest Regards, Destination Big Bear

Hello, We are so glad that you were able to find the perfect home for your Best friend's bachelor party. We are sor happy that you enjoyed working with our company, and our staff would be more than happy to help you plan your next Big Bear getaway. Kind Regards, Destination Big Bear

Thank you for your review. We hope you will join us again in the future!

Thank you for your review. We hope you will join us again in the future!

Thank you for your review. We hope you will join us again in the future!

Thank you so much for your review. We appreciate your feedback of Snow Creek. We are happy that you found the location ideal. We're glad the home was clean and comfortable for your entire party. We are so happy to hear you appreciated all the amenities. We hope you will join us again in the future. Kindest Regards, Destination Big Bear

Thank you so much for your review. We appreciate your candid feedback of Snow Creek. We are so happy that you enjoyed the location so much and found it ideal. We're glad the property was exactly what was advertised. We hope you will join us again in the future! Kindest Regards, Destination Big Bear

Thank you so much for your review. We are so glad to hear you loved the look of the home. We apologize for the comfortability of the beds. We are sorry that you had a difficult time connecting with our service staff. We are glad that you had an overall nice stay. Please join us again in the future. Kindest Regards, Destination Big Bear

Thank you so much for your review. We appreciate your candid feedback of Snow Creek. We are glad overall you had a nice overall stay. We are glad you found the property close enough to town and activities. We apologize for the lack of towels and table ware. We do hope you will join us again in the future. Kindest Regards, Destination Big Bear