ほぼサミット：ホットタブ！ スノーサミットの近く！ Wi-Fi！ 愛らしい！ 大きな庭！ ケーブルテレビ！ 暖炉！

Hello Patrick, Thank you for taking the time to write us a review. We are so happy to hear that this property Almost Summit was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. After having a full day of activities it's nice to able to relax in a home. Come back again, Destination Big Bear

Hello Laura, Thank you for taking the time to write us a review. We are so happy to hear that this property Almost Summit was all you expected in a home and that you and your group got to enjoy their stay. And the cabin was just as pictured. Big Bear is definitely a place for friendly neighborhoods:). Having a home with an open floor plan is a nice touch to a good vacation home. Thank you, Destination Big Bear

Hello Kenneth, Thank you for taking the time to leave us a 5 star review! Best Regards, Destination Big Bear

Thank you for staying with us, Traci! I'm so glad to hear that you enjoyed your stay and found the property comfortable. We will make sure there is enough forks for the next guest. Hope to see you soon!

Thank you for your review Ben. I am sorry that your expectations were not reached. We're always looking for feedback from guests like yourself as we work towards providing an even more enjoyable experience at Destination Big Bear. I have reached out to all of our departments regarding the issues during your stay. We are not showing that you reported any cleaning or spa issues. We would have happily sent our techs out there to assist you with any and all of your needs during your stay. We hope you will give us another chance to make your next stay more grand.

Thank you for your feedback Grace. I'm sorry to hear that some of our cabin's features did not meet your expectations. We take pride in the quality and cleanliness of our cabins and have passed on your feedback to the housekeeping team who enhanced their cleaning procedure. We hope you'll give us another chance next time!

Hello Krystal, Thank you for choosing to stay with us at Destination Big Bear. I am sorry to hear that your experience did not meet your expectations. Unfortunately, only 10% of homes in Big Bear have AC. This home just so happens to be one of the homes that do not have it. We do list this in the description of the home. What we do recommend, due to the majority of the homes not having AC, is opening the windows at night, as well as turning on the ceiling fans, and some of the box fans in homes. We are not reporting that you asked or needed more fans. We would have been happy to provide them to you. We are not showing there is any graffiti on the property. We do not provide a maid service but we do have a cleaning fee. All the details of what we offer and provide are sent to you prior to your arrival. I would like to apologize on behalf of our team. Your satisfaction is our top priority, and we hope that you will give us another chance in the future. Sincerely, Destination Big Bear

Hello Shahnas, Thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. Having a home in a good location sounds like the perfect vacations. Every home has a different inventory, Unfortunately your home doesn’t have the washer and dryer and We really apologize for the inconvenience you have faced because of this. Inconvenience Highly Regretted, Destination Big Bear

Hello Sam, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. we feel extremly sorry for our check-in process and cleaning. We apologize that the home was not cleaned properly before. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff. We appreciate you addressing this. if you notified the issue of jacuzzies buttons during your stay we definitely send the maintenance staff to sort out the problem because we have a well-trained maintenance team. we will look into the matter and try to make a comfortable stay for future guests. Thank you, Destination Big Bear