Our child is in a wheelchair. Jason and Lori purchased ramps for us after we booked to ensure our child could easily access the home. We paid for the heat in the pool and we got it! The pool and hot tub were warm and we built memories hanging out in the water chatting away at the end of each day. The home was spacious and had everything we could need to ensure a great trip! Jason and Lori were easy and friendly to communicate with. We highly recommend them. We would definetly come back again!