After booking this property, we had friends that were thinking about joining us but manager said there was a significant 'extra person' charge per person per night for a house that says it sleeps at least 10 people. we had 4 adults and 2 kids. i looked at the fee for same number of nights including 10 people and the fee was the same as what we had paid for our reservation with 6 people. seemed like the host was trying to add fees that were unfair. got to the house and there were no types of instruction manuals for anything, which included the pool, slide, spa tub, dead battery on nest air conditioner so that didnt work, non-working tv's broken remotes, broken gaming headphones, broken dvd player, broken FIRE place, broken dishwasher, and propane tanks on the grill that were out and needed to be changed. the pool and hot tub were freezing and there was no instruction on how to activate them which was frustrating, complicated, and ended up being done remotely by the manager the first time. someone came within a few hours of check in to help explain things -the pool and slide- he was nice but was difficult to understand and could only really get 1 tv out of all 5 to work. my parents really wanted to watch tv in their room and it was very frustrating that we could not get it going even after the tech guy came. no SAUNA so not sure why its in the pictures. house needs repairs and pictures need updating. The manager did respond and was helpful, but overall not too happy.
