ペット可コテージグレネルグサウス

Thank you for your lovely review! We’re so glad you enjoyed the amenities and found the information and support helpful during your stay. It was a pleasure hosting you, and we’d be very happy to welcome you back anytime. 😊 The Hello Host Team

Thank you for your feedback, Barry. We are glad to hear you had an enjoyable stay with us. We hope to host you again in the future!

Thank you for your review, Julie. So glad to hear how well your stay went. We look forward to welcoming you back again the next time you visit Adelaide.

Thanks for your lovely review, we are so glad to hear you enjoyed the location, a place to stay with your pets, and our communication. We hope to host you again sometime soon.

Thank you for your lovely feedback, Rebecca. We hope we get to host you for another great stay soon!

Thanks for your kind review, Ian. We look forward to hosting you again in the future!

Thanks for your kind review, Andrew. We look forward to hosting you again in the future!

Thanks for your lovely review, we are so glad to hear you enjoyed our clean accommodation We hope to host you again sometime soon.

Thank you for the 5 star review rating Paul. Glad you had a lovely stay with us. Hope to host you again soon!

Thank you for your feedback, Teresa. We're glad that you and your family had a comfortable stay. It's great to know that the heaters helped keep you warm and that you found the house clean and well-equipped. We hope to welcome you back during the warmer months for an even more enjoyable experience.

Thanks for your lovely review, we are so glad to hear you enjoyed the accommodation, booking, paying and the ongoing communication. We hope to host you again sometime soon.

Thank you for you for your feedback Paul. we are glad you enjoyed the location of the property and that you got to have a lovely break with your pets included. We have taken note on the issues with the garden and will get onto sorting it out. We hope to see you again soon

Thank you for your review. We are disappointed to see several inaccuracies and wish to clarify these for future guests. Upon arrival you raised some cleaning concerns, and we immediately offered for the cleaning company to return the next morning, but this was declined. You later reported a small stain on a quilt cover and towels not matching, so we delivered a full set of professionally hired, commercially laundered linen. This linen was clean and free of pet hair on delivery, so we are unsure how it could later have contained dog hair. The property is an older coastal cottage with recent updates. It is not advertised as a modern home, and the listing photos and layout accurately reflect the space. Your check-in was on a Sunday with a back-to-back booking, so a same-day steam clean of the sofa was not possible. A professional clean was offered during your stay, but you declined after being advised the sofa would remain damp for several hours. The garden is serviced every three to four weeks, and due to spring growth and wet weather the gardener could not attend earlier. The garden was serviced as soon as conditions allowed. The check-in guide remained accessible at all times via the link provided. While we are pleased you found the location convenient, the review does not reflect the assistance provided during your 50-night stay nor the actual condition of the property. The Hello Host Team

John was a wonderful guest and we would be happy to host them again. The Hello Host team