オーシャンサイドアットカルブラ-ペットフレンドリーアブソルートビーチフロント

Thank you for your lovely feedback. We’re delighted to hear your family enjoyed the stay and that the property suited the kids, adults, and dogs so well. It’s great to know you made the most of the beach access, firepit, and comfortable spaces. We’d be very happy to welcome you back for a longer stay.

Thank you for your great review! We're glad the property provided ample space for your group and that you enjoyed the location. We’d be happy to welcome you back anytime.

Thanks for leaving us a review. We’re so glad you enjoyed your stay, and we can’t wait for you to visit again, or in one of our other gorgeous properties.

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves. This time of the year the whales are around so I'm glad you had the added bonus of seeing them.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Oceanside. We appreciate your comments and take all guest concerns seriously. While we are pleased to hear that you found many aspects of your stay enjoyable, we regret any difficulty you experienced with accessing the beach from the property. We understand the importance of accessibility for all guests and strive to provide clear pathways to amenities whenever possible. Regarding the walkway to the beach, we want to assure you that our team regularly evaluates the condition of all pathways on our properties to ensure they are safe and easily navigable. However, we acknowledge that terrain and natural elements can present challenges, especially for guests with mobility concerns. We apologize if the walkway did not meet your expectations during your stay. Your feedback will be reviewed by our management team, and we will explore options for improving the accessibility of the beach access point, keeping in mind the comfort and safety of all our guests. We appreciate your recommendation regarding elderly guests, and we will certainly take this into consideration when providing information about the property to future guests. However, we also want to note that many guests have enjoyed their stays at Island Retreat, including those with varying mobility needs. Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide an even more enjoyable experience. Best regards, The team at Professional Holiday Homes

We’re so glad you and your family had a wonderful time. Thank you for taking the time to leave us a review, we really appreciate it, and hope we see you all again in the future.

Sorry to hear your holiday didn't turn out as you had planned. We appreciate your feedback and will use your feedback for training and reviewing our processes. Regards Professional Holiday homes

Thank you so much for your kind words. We’re happy to hear you had a lovely stay, and can’t wait to have you back with us on your next holiday.

Hi Helen, thanks for your feedback. These things have all been rectified. The screens are fixed, the dryer had a new part replaced, the treet was down due to storms but was cut up and removed and our handyman attended the property to place new rollers on the dishwasher. So your next visit to Oceanside will be all this and more! We've even got a brand new fire pit!

We’re glad you had a great time. It makes us happy to know you enjoyed your stay, so thanks for leaving us a review, and we hope to have you holidaying with us again.

Hi Leonie, so glad you loved Oceanside, you'll have to come back again and stay longer! The dishwasher is a funny one, it seems a lot of people find the fancy buttons hard to figure out, please call us next time so we can help you out. the chandelier is unfortunately just a decorative piece and doesn't light up. There are two ovens available for warming food top one is actually a microwave, this info is listed in the guidebook for the property. We can certainly pass on your thoughts regarding the spaces to hang towels and clothes. Thanks again

Hi Anna, it's such a great property in such a fantastic location right on the beach isn't it?! we're aware of the screens on the main sliding doors, these are currently being looked at however are extremely expensive to repair and replace, so until we can get them sorted out we have to ask guests just not to use them and just use the glass sliding doors to go in and out. The many large windows at the property are really more of a professional window cleaning job (as they are so high up) which we schedule a couple of times a year, being right on the beach they can get quite salty etc. the cleaners have been working on cleaning the windows that they can physically get to and reach. We will certainly suggest to the owner a few more pedestal fans may be required. The check in and check out times did change not long after you made your booking as during the busy season our cleaners require more time to be able to get all the properties complete, especially with multiple bookings and back to back bookings at the properties, so apologies if you received a change of times, but our staff as you mentioned, did work with the housekeeper to accommodate the earlier and later times for you. The girls will always do what they can to make your stay as comfortable as possible if you ask them.

Hi Michael, we didn't get any communication from you in email or text regarding these issues during your stay. However since then the property has been thoroughly cleaned, also window cleaning. We haven't had any complaints about the bunks since they were looked at. This property is not listed as having air con so this should not be an expectation. Keep in mind the property is right on the beach with sea breeze if you open windows etc, also pedestal fan available.

Hi Chris, thanks so much for your review. We did have a bit of wild weather then, the BBQ is now working fully. It's hard to have a bad time at Oceanside isn't it, what a spot! Glad you enjoyed it despite the few hiccups

Hi Amy, unfortunately during this busy period with back to back bookings and a shortage of cleaners due to covid and job seeker- we had to extend the time frame to allow the cleaners enough time to complete multiple properties and have them ready for guests. This change in check in and check out times should not be a reflection on this property as it is across the board with all properties. BBQ'S should be cleaned by each guest after use. If they are not or there is something that is not to your satisfaction, please let us know when. you arrive or when you first notice this so we can try and have it fixed up for you.

We’re so glad you and your family had a wonderful time. Thank you for taking the time to leave us a review, we really appreciate it, and hope we see you all again in the future.

Thanks for taking the time to leave a review. We’re so pleased that you enjoyed your stay and its proximity to the beach, nothing’s better than the sound of waves.

Thank you so much for staying with us and leaving us a brilliant review. We’re so glad you enjoyed the sun, surf and sand during your stay, and looking forward to welcoming you back next time.

Hi Peter, We are so thrilled to hear how much you loved Oceanside and look forward to having you again.

Thank you so much for taking the time to leave a review. We’re so glad you and your pets were able to enjoy together, hopefully you’ll all be back soon on your next holiday.

We’re so glad you and your family had a wonderful time. Thank you for taking the time to leave us a review, we really appreciate it, and hope we see you all again in the future.

We’re so glad you enjoyed your holiday, thank you for taking the time to leave us a review. We’re extra glad you got the most out of the area, it sounds like you love it as much as we do.

Thank you so much, great to hear you enjoyed your stay and appreciate that you've taken the time to provide us with feedback.