I travel to Vail often for medical reasons. This was the first time we stayed at this location. It was perfect. It is easy to find but maps will direct you to the backside of the complex. Use the directions right on the app that the company suggests using.
In the condo there is anything you might want to prepare meals. It was the most heavily stocked location I have ever stayed at and we've stayed at several. There aren't a lot of extras like ingredients but pots, pans, utensils, cooking tools, you name it. It's all there. It is not luxurious so if you're looking for that, you might want to stay somewhere else.
There is a ramp to get to the level of the elevator. You will just need to look for it on the right side as your facing the building. You could get a wheelchair in to the condo and it would be fine in the main living room/kitchen, dining room area.
We had one issue and contacted management immediately. They were in contact within 5 minutes and the issue was taken care of quickly.
We would definitely stay here again!