Wow, what a great place. The pictures are great but, you have to see this place to understand how great it is. In regards to the home, zero complaints. Everything was wonderful. I had no need to contact anyone for anything. Everything was provided to include a surplus of kitchen items, toiletries, linen, heating options and comfort items. They had multiple games on site, DVDs, cable, wifi, a hot tub, sauna, work out area, and plenty of room for privacy for the entire family. The master bathroom is a 5 piece master bath with a soaking tub that fits two. The beds are all comfortable, the bedding was very cozy. We loved the sitting room option on the main floor with the fireplace, which heats up the house so we'll. The town of Fairplay actually made me want to move there as everyone was extremely nice and it was addicting. (I live in Colorado and was very surprised on the vibe of this small town feel) I would definitely check out the museum!I did read some reviews where people complained about altitude. As for someone who lives in Colorado and vacations here, I would recommend they simply read the elevation or map the location of where they are renting. Definitely not worth giving someone a lower rating! This house, anywhere, is 5 star worthy. (The woodwork alone in this house makes me want to befriend them) :)Thank you so much for your hospitality and sharing your wonderful home.