Take caution with this property as looks can be deceiving. We booked for a week, and ended up staying all of 10 minutes, and are now have filed a claim for refund.
Upon arrival, we were confused to find there were 4 cars in the driveway, and dirty towels hanging in the deck. We soon discovered that the garage that is listed, is actually a residence for the owners.
Once entering the home, it appeared to be slightly unkempt, not the level of cleanliness we’ve grown accustomed to with our previous VRBO rentals.
It was also noted that their was a broken window(with a note saying “sorry”), exposed wiring, and smoke detectors that were clearly broken. The hotub listed is actually just a jacuzzi in the master. The AC that is listed was a few simple window units for a large house, and therefore useless.
As a large family with young children, all of this was concerning. I contacted the owner, John,who immediately appeared before in a confrontational state. He got loud and aggressive toward me, in front of my children. He told me that we were welcome to leave if unhappy. I told him we would for a refund. To which he replied “not a (expletive) chance”, again in front of my children. I then decided we’d try to make the best of it. He then said that I must’ve mis read the description of property and it is exactly as listed, and returned to the garage.
As I unpacked, I received the ad again and saw no mention of the shared domicile. I screen shotted the description and sent to him. He immediately returned again being aggressive in front of my children and demanded we leave. Again I asked for a refund. John consented, took his laptop and sat down in the kitchen, mere feet from myself and the children and began typing on the vrbo website that eh would refund the money for our stay. He told me, my 16 year old daughter, my 9 year old daughter and my 8 month old son we needed to vacate the premises immediately or he would call the police.
Not wanting further drama for the children, and being satisfied with the refund; we packed up and left. My wife, who wasn’t with us at the time, luckily found us an amazing rental few miles away, in the same range with immediate availability and we were able to salvage our vacation.
Once we were gone, John reneged on his refund promise through a series of adversarial messages.
We have since filed a claim with Vrbo and expect a refund.
Please be cautious and review the listing carefully.