We stayed at the waterscape last year and just loved it! The beaches are beautiful, it’s a great location and the pool area is amazing. It would be nice if they would heat all the pools to some extent, especially in April. The large pool and lazy river are ice cold, making the one heated pool insanely busy.
Our condo had a wonderful view, but was very outdated. It felt very dark. Large dated pieces of furniture. No light above the table.
After our first load of wash we had oil/grease stains all over our clothes and beach towels. Apparently someone came to look at it when we weren’t there and said it wasn’t the washing machine.
We decided to wash the sheets since the condo was so muggy feeling. When we took the sheets off there was a large blood stain on the mattress pad.
We asked for a new one and someone came in while we were gone, tore up our bed, changed the pad, left our sheets, and blankets wadded up on a ball in the bed, and also left their dirty gloves too.
When this was mentioned to the management company, that said, sorry.
Our condo was very sticky muggy feeing.(we had several other friends staying there too that had beautiful, comfortable feeling condos, so it wasn’t just the building or weather) I didn’t even mention this to the management company because it was clear they were motivated to help with anything.
Overall, beautiful resort, but would not rent this condo again.