Virginia was a great owner and very good at communicating and was very accesible. She also gave some helpful tips on the first day such as the local convienance store to get food in and a gps location of the villa. There was also a bottle of cold Cava in the fridge on arrival, which was a nice touch. Sandra who met us and managed the property was inviting and polite, she didnt speak much english, but Virginia had already stated this before arrival, so was happy to navigate a polite convo with her, and nothing was lost in translation. Overall the Villa was beautiful and as seen in the photos. We received an email a few days before arriving to advise that due to a drought, it had not been possible to make repairs to the pool or empty and clean etc, but it was only asthetics. First impressions were that it really could have done with the repairs, and wasnt as clean as other villas i have stayed at, but the situation couldnt be helped so no hard feelings on it. Unfortunately my 3 year old cut his toe quite badly on one of the exposed tiles on the steps in the pool, but it didnt stop him getting back in the next day. Regardless, it really is a lovely villa, with thoughtful owners and once the pool is reconditioned, i would definitely recommend it. The area is remote, but everything is within a short drive and its a beautiful part of the world.