美しいオーシャンビレッジ-ゴルフコースの一番下のホールの1つにあるオーシャンヴィラ

I am sorry that you had an experience with the prevalent Florida bugs known as Noseeums. To confirm there was not a pest issue upon inspection after your stay. Noseeums come out on days when the wind is low, most of your stay had wind, the last few days of your stay was rather calm which would explain your bites. I do understand your displeasure with being bit by the Noseeums, they can be quite annoying, however please know we have no control over the bugs, it is one of the downside to living in paradise. I feel a 3 star review is a critical review as you did mention what a good time you had and how much you enjoyed our condo. Additionally, you mentioned that you "want to keep the communication open and would like to come back next year".

Debbie, I am so sorry for your experience and quite surprised. When I checked in with you the morning after your arrival you stated that, " Everything is great" so it was quite a shock after your fourth night that you had all of these issues. When we spoke I told you I would have my cleaners come over immediately to take care of this, however you said that, 'no everything is good, I just wanted to let you know." We take great pride in cleanliness and if the sheets were as you stated I agree 100% that is not acceptable, I am not sure why it took you so long to inform me and why if there was a problem, you didn't tell me when I checked in the day after your arrival. My cleaner did replace the mattress cover as an extra measure of precaution, however she wasn't able to find any evidence of any stains on sheets or the mattress protector. We do only provide a few things to get started, we have that stated in our directions, sorry if you missed that about the toilet paper and garbage bags. If what you claim was in fact true, and was such a problem I wish you would have given me the opportunity to make it right and have my cleaners take care of it. As you can see from my reviews this is very unusual.