2/10 (非常に不満)
Faith B.
2025 年 10 月 15 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
The property is uninhabitable - beware of fake reviews! The property was filthy with black mould in the kitchen and bathroom, as well as large spider nests and giant spiders. The bathroom was mouldy with strands of long black hair in the shower, the shower head was covered in limescale and grime, the water was either freezing cold or burning hot, the cheap lino floor was bubbling up, and there was significant damage to floors and walls throughout the property (large holes in both walls and floors). The property was not as advertised and the bedroom was inaccessible. The listing incorrectly states that there is a stair case to the bedroom. This is in fact a step ladder where the depth of each step is only a few centimetres. I do not have mobility issues but climbing this step ladder was not safe for me as I am pregnant and so I couldn’t access the room. We complained to vrbo who attempted to arrange alternative accommodation but this was not possible within the time frame so I unsuccessfully tried to sleep on an uncomfortable 1cm thick futon. When we complained to the host, we were met with rude and dismissive comments. The host also hadn’t made up the master bedroom so there was also no bedding in the master bedroom on the first night so my husband had to sleep without bedding in cold conditions. Vrbo are in the process of investigating this property to get us a full refund. Absolute nightmare - avoid at all costs!!
Faith B.
2025 年 9 月に 9 泊滞在
