NAVONA 3ベッドルーム、2バスルーム。 ユニークで壮観な眺め

We loved that you loved the view and the location. It is definitely the best spot to explore Rome, without ever losing sight of the beautiful Piazza Navona when you are relaxing at the flat! We will be happy to welcome you again soon in the future! All the best!

Dear Andrew, thank you for having taken your time to review our apartment and for sharing your positive remarks. We look forward to welcome you again in Rome. Kind regards

Yes, yes, yes! You are literally inside Piazza Navona from your flat and can reach Rome's major attractions in a heartbeat! Thank you for your review and please remember us the next time you plan a trip to Rome: we and Piazza Navona will be delighted to welcome you again! Warm regards

Thank you Laura for your kind words and your positive review. We are delighted to know that you enjoyed your stay at our apartment. We were pleased to help you make the best of your trip and we look forward to housing you soon again, hopefully for a longer stay! Kindest Regards, Alessia

Ciao Adam! Thank you for your positive review and feedback about the apartment and our services. It will be a pleasure to welcome you again at our apartment and in the Eternal City. All the best!

Good morning, Colin, Thank you for taking the time to leave your review. First of all, I’d like to clarify that Rome’s tourist taxes are not hidden-they’re listed in the VRBO listing. And since people often don’t read everything, we include the information about tourist taxes again in our first welcome message. All accommodations, regardless of type, are required by law to collect these taxes and then remit them to the City of Rome. We collect them at check-in because that’s when we meet in person! As for air conditioning, in Rome’s historic center it is very rare-if not nearly impossible-to have a centralized system like the ones used in the United States. The buildings date back to the 15th and 16th centuries and are subject to strict urban planning regulations enforced by the Ministry of Fine Arts. It is generally prohibited to install outdoor units or drill holes in the exterior walls of the building; therefore, priority is given to the bedrooms and the living room, where people spend the most time. Thanks again, all the best. Alessia

Dear Ashleen, thank you for your review! We are sad to know that you found that the AC in the house was not sufficient. Unfortuntately In Italy there is no centralized AC, especially in old buildings like the one where our flat is. Our AC units are new, we clean the filters frequently and we are very throrough with the maintenance of the units to ensure a good performance. Do keep in mind that with the strong heatwave we are going thru it is very difficult for the house to maintain a lower temperature. As Flavia explained during the check-in, since the house is exposed to the sun on two sides, it is helpful to leave the shutters and blinds closed during the day in order to prevent the heat from the sun from entering the house, that way the house can maintain a cooler temperature. We apologize for this inconvenient but we are happy that you made the best of your stay in Rome, that you had a lovely dinner at Osteria dell’Anima and that you were able to see the Pope! We wish you all the best and hope to welcome you again in Rome.

Dear Sarah, thank you for taking the time to leave us a review; your feedback is important to us. We truly apologize for the inconvenience with the faulty shower head the morning of your departure. The shower head was replaced. You could have let us know about the bed as we would have been able to provide a topper in order to make your stay more enjoyable. With this aside we are happy that you and your family enjoyed the apartment and the location. We will be pleased to host you again on a future trip to Rome! Sending you all the best! Alessia