The property and condo were nice, the beach was beautiful. Valet parking was the only option for 40/night and that should have been disclosed in the description instead of “valet parking available “. The pool and hot tub were drained during our stay as well. When I messaged the property manager, they replied too late to do anything.
Melissa W.
2025 年 6 月に 5 泊滞在
2/10 (非常に不満)
Keith R.
2025 年 4 月 22 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
BEWARE!!!!!
We stayed at the Marriott in April, rented a unit through Singer Island Rentals. I tried to cancel my reservation within 24 hours but owner refused to let me out of the rental agreement. The unit was full of cockroaches, the carpet was filthy dirty, daughter wore white socks and the bottom of her socks were black. Dirty Q-tip found in her bed. Furniture was dirty and outside cushions didn't fit the chairs. We notified Thomas at the check in desk about the cockroaches and was told he would contact the rental company and owner, we heard nothing back from Marriott, Rental company or owner! Pathetic. We were told by the rental agency that the furniture and decor of the unit was kept up to Marriott Standards, Really?? I wish i could upload the videos of the cockroaches, the furnishings etc.. The employees by the beach and beach bar were very attentive and this review shouldn't deter you from going to this Marriott. Just not unit 1709. I would not rent through this rental agency again. This review will also be sent to Marriott's Executive Team but will include photo's and videos. I communicated all of this with the rental agency and NO response. A True Disappointment.