セントアイブスの素晴らしい3ベッドルームハウス、6名様までご利用可能、シービュー、駐車場、WiFi

In Response:- Would like to correct several of the inaccuracies within the review left by Staci. Firstly no photos have been taken that misrepresent the property. She accused me/Professional photographer of using a fish-eye lens to distort pictures, and was very insistent that we had. This is not the case. I'm afraid that I am unaware of her mothers mobility issues prior to arrival, so, am surprised that she booked this accommodation. It is a 3 storey semi, with 2 bedrooms on the lower ground floor, and living on the ground floor, and loft bedroom. This is clearly described in the advert. The staircase complies with Building Regulations, and has a handrail all the way down the stairs. So why not book accommodation all on one level. Again how am I to be aware of what her mother is capable of. The bedding is less than one year old and is not hired (as most other accommodation providers do) but is striped Egyptian cotton. Onto the building work. The Semi next door is not having any construction work carried out, the property on the far side isn't either. However, the granite cottage to front/side is completing it's renovation. Yes it had scaffolding around it, but that has gone now. I am afraid work has to take place sometime, and this was started in October 2018, to complete as quickly as possible. It is not directly outside the bedroom windows. I was not flippant, indifferent or unapologetic, I did apologise for the building work, but I can't make amends when clearly the property did not suit Staci and her mother. It was very clear from Staci's arrival that very little of what I said could help.

Thank you for your kind review.