This property is described as modern and luxury but falls well short of the mark. But response from owners, Manfred and Tracy, was most disappointing.
We were horrified to find a rat inside the villa in an area all the children played in. My wife was in the room when she spotted it and later I managed to get a few photos of it. The rat had come in an open drain located inside the villa. When alerted to this Manfred called offered an apology and two bottles of wine and proceeded to block the hole. I would have thought to get a cleaning crew and disinfect the villa would have been a better response, but there you go. When challenged on the rat and how dissapointed we were a further €100 Was offered. Needless to say the wine and €100 were left there, as when your paying €3600 a week on a luxury villa you expect better than to find a rat running inside the villa and €100 compensation for same. Tracy emailed to say that the rat must have come from a dried up river bed located at the rear of the property and that it wasn't a danger and nothing to worry about. I would have to disagree with Tracy as rats carry numerous diseases which can be researched easily online and we felt seeing as our kids were playing on the same floor area it was a danger and something to definitely worry about.
Also there are pool tiles lifting and dangerous in a number of areas of the pool, raised with Manfred who explained there was nothing he could do at the moment.
Air-con in the kitchen stank of gone off fish, raised with manfred who called to resolve the smell but wasn't really engaging or apologetic, this then took a number of days for us to clear the smell ourselves and had to put up with it in the meantime.
Other issues included the kitchen utensils and ware all had to be washed before being used, as did the bbq which was caked in dirt, the fridge never really got to good temperature and some of the pool chairs were badly ripped.
This villa is located in a great area, close to a lovely beach and some nice restaurants, but the villa itself is lacking or needs upgrading/reparing to make it modern and luxury and owners response to a serious health issue was very disappointing.