Rating Details:
The property manager was very helpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Planning a large family vacation with 17 people, we knew we needed space. This cabin definitely delivered! Everyone was comfortable with enough beds, rooms to spread out and activities to keep us busy. Our family was so ready to explore the cabin and relax after a 10+ hour drive. Unfortunately we could not. Our cabin needed cleaning, the bedding needed washing, the floors needed sweeping. Finding half eaten lunchables in bedroom drawers, dirt and dust bunnies anytime a chair was moved, not able to put our bare feet on the floor was not ideal. But we came prepared and got to work. The pool water level was low and maintenance had to come out twice a day to maintain water level and pool pumps, which meant no water pressure for house- no baths and no washing clothes during this time. We knew that our vacation was what we could make it. We called to report the problem and were asked to sent pictures. We did. We became friends with the maintenance crew. They were so friendly and accommodating. Unfortunately, we never had a cleaning crew come in and just did the best we could while still enjoying ourselves. Overall, I would say the cabin was spacious and perfect location from either Pigeon Forge or Gatlinburg. The maintenance and upkeep is definitely lacking and neglect is starting to show. If you’re a person who goes around with black lights and rubber gloves, you may want to stay somewhere else. But if you’re someone who travels with cleaning supplies anyway, you’re all set. Keep the office number saved and make friends with whoever shows up! I hope the time and attention from property management becomes priority for this wonderful place. It needs Iit.