First, Alessandra, the owner, ROCKS! I have a new friend in her. The apartment is fantastic, large, clean, bright, beautiful, with most amenities nicer than high end hotels. I worked, I cooked, I felt like I LIVED in Palermo! Alessandra was wonderful, helpful and went way above to assist. And did I mention it is the absolutely BEST location in Palermo? I intend to return, many times. Grazie Alessandra! Lea Ann Vessels