This property has amazing potential. Unfortunately, it’s been poorly maintained and the rental agency was extremely difficult to work with.
1) Check in: instructions said to meet at a location where the rental agency point of contact would be to help guide us to the actual property. After sitting there for nearly 30 mins they told us just go to the property. We were slightly late arriving (3pm instead of 2pm), so maybe that’s why they sent us on.
2) Arrival: we arrived and the cleaning people hadn’t finished their work, the pool was filthy, and the guesthouse which contained two of the bedrooms we required was still locked, with no keys left in the keyboxes. Wi-Fi also did not work (and was NEVER fixed) making it difficult to communicate. This caused immense stress as we attempted to get settled but couldn’t until the management agency came back to open the guesthouse around 8pm.
3) Cleanliness: overall the house was mostly clean, but the guest room which was locked upon arrival, had not been cleaned, and when it was cleaned we still found an Ant infestation in the corners of the rooms. The towels they provide for the week are a joke, and we were told that more would be delivered but NEVER were.
4) Bedrooms: there were no fitted sheets, and the mattresses are pretty nasty, so sleeping was not a pleasant experience.
5) The Property: the house itself is beautiful and has massive potential. There is a nice garden, pool, fish pond, and the views are incredible. But given how much they’ve let the interior fall apart, it’s not worth the stress particularly at this price point.
As a group we wholeheartedly recommend any other family avoid this property until it’s had immense renovation and a new management company takes over.