Our stay at this villa must be one the worst trips we have ever had with a villa. We have stayed in Lanzarote, Playa Blanca 15 times in which we love. From first Arriving the outside was dirty with food crumbs drink stains and a living room sofa bed outside by the pool instead of outdoor furniture. Not the best start. Once inside the villa was not clean, dirty floors, sweet wrappers in the lounge area and kitchen. The villa was extremely hot so we went to find the aircon, which had been stated was available. Nothing in the downstairs at all and once upstairs found 2 stand-alone aircon units. Went to turn them on and fused blown. Tried again same thing. Messaged ……… to which we were told yes they don’t work and will not be replaced. We were told you have 1 stand alone fan. The back bedroom ceiling fan only works when the light is on, not much use. Main bedroom ceiling fan did not work. Then as we start to clean the dirty dishes left, we found out that the dishwasher also did not work and they will not be fixing it or replacing it. I only have 3 main requirements when booking a villa, Aircon, Dishwasher and internet. Internet was so bad once connected we thought it was broken because it was so terrible. Reading through the welcome book to be told the island has such bad internet, that’s why the villas internet is so bad, yet another lie. Every villa we have stayed at has had amazing internet connection. We have teenagers with devices which require internet. Book elsewhere!