For the price,I expect perfect. However, I recommend the following:
-Access is very confusing. First, we have to grab the keys 2 blocks away from the place. Then, illegally park to unload our stuff. We walked up three flights of steps with luggage before realizing we were in the wrong place. Then, you have to park your car a block away, three floors underground in a dirty parking garage. For the price, wouldn’t it be nice to have someone help us with our things and show us to the place?
-A flight of steps: It doesn’t sound like a big deal, but it is. With skis everyday- it’s a pain. I recommend including access to ski valet included with our stay. Access to the place is less than pleasant. There is a kitchen right at our steps, and they keep their door open all day and leave trash and food on the sidewalk that we have to walk basically over. For the price, it is not pleasant.
-Maintenance: Management needs to perform a thorough walkthrough of the place before we arrive. 50% of the lightbulbs were out in the dining room, fireplace didn’t work (they fixed it but two days later it didn’t work), no laundry detergent, lightbulb out in main bedroom, baseboard heater in one bedroom was broken and mechanics were exposed which was unpleasant, and the ice maker doesn’t work well. By the third day we were out of ice. These little details add up and while they did address the issues, why didn’t someone perform a pre walkthrough before we arrived?
-HEAT! None of the thermostats work and we had to sleep with the windows open! The place (with the fireplace off and all thermostats off) was between 76-80 degrees. And while it sounds nice to keep the windows open, we were on the main road and between 3AM and 5AM, the trash trucks would park right at our windows (every other day) and idle for an hour. Not to mention all of the other delivery trucks. There is no reason we should not be able to regulate the temperature in the place. (This is also an obvious issue as they have provided box fans in the rooms- I’m sure many others complained about this. For the price, this should not be a problem.
-Photos: Photos do not show the exterior of the apartment that was in the photos. They show the front nice side of Patagonia, however, the photos should show images of the back side of Patagonia where we actually enter the place.
- If you want to charge a premium- then I highly recommend improvements as I left the place feeling underwhelmed and that I overpaid.