2/10 (非常に不満)
Damian
2025 年 8 月 6 日
気になった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Worst Vacation Place Ever Stayed
Please read:…We got to Florence and had to pick up the keys from a bar about a mile away from the place (walking). Then there was no key to the front door and I was sent the wrong code to the keypad. Nobody answered at the phone number given and the bar workers only gave out keys, they know nothing about the place. Maybe the broken key they gave me was for the door (see attached). We waited outside for a long time and Nobody answered at VRBO either (see attached screenshot). We had to wait for someone to come out to get in. When we finally found the correct door(no room number given, very confusing setup), had to deal with dark hallways, steep stairs, false doors, and very hectic to just get into the room with all our luggage.WiFi password never worked so we had to buy extra data plans for all of us. No help from host, still kept sending the wrong information.Sink faucet wasn’t attached but fortunately it still worked (see attached). Had no toilet paper besides the 2 small rolls and of course we ran out.By FAR, the worst vacation place I’ve ever stayed in, and I’ve probably stayed at over 500 vacation places.
Damian
2025 年 8 月に 3 泊滞在
