Overall, we had an OK time at this places. Check-In was supposed to be at 5pm. When we got there at 5:30pm the cleaning people were still cleaning. We left our stuff (which I am never comfortable with) and came back an hour later. It wasn’t very clean though… more like superficial quick wiping things down. A dirty rag was left in the kitchen sink, a dirty towel in the bathroom hamper.There were a bunch of things that weren’t great: A broken coffee table, dirty dishes in the cabinets, a broken balcony door (couldn’t be locked), broken AC in the kitchen, a broken chair, missing lightbulbs in nightstand lamp… it also said they provide essentials. There were NONE. We had to buy salt, pepper, oil, dish soap, detergent, sponges. Two days in we received a „welcome pack that included those things“. Nobody told us someone would go into the apartment to leave it there. It was too late by then anyway. The money was spent. The staff was very responsive. Wouldn’t come back.