4/10 (不満)
Paige M.
2025 年 8 月 14 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
We had high hopes for our stay based on the photos and reviews, and we appreciated that the host accommodated our request for an early check-in.Unfortunately, upon arrival we were unsettled to find ants covering the kitchen counters. I contacted the local manager, who arranged for a cleaner and pest control to come the next morning. While I appreciated the quick response, the problem extended beyond the kitchen — ants were also on the couch cushions and in the bathrooms. I sent videos showing the issue, but was told they couldn’t see anything, despite it being clearly visible in person.The local manager later commented to my husband that if this was going to be an “everyday problem,” we should leave — which left us feeling dismissed rather than cared for. The pest treatment only worked for about 24 hours before the ants returned, along with other small bugs in places like the microwave crevices.The home itself feels more run-down than the photos suggest. While I understand Florida has its share of bugs, this was far beyond what’s normal or acceptable. The couch is stained and not easily cleanable, the rugs seem saturated with pesticide, and overall cleanliness did not meet reasonable standards.If cleanliness is a priority for you, I would not recommend this property. Unfortunately, this experience put a real damper on our vacation
Paige M.
2025 年 8 月に 8 泊滞在
