The first thing I want to say is the unfriendly welcome we received by the woman at the front desk. She was curt and very abrupt, not at all pleasant or very friendly. She actually seemed "annoyed" during our check in process. While the unit we rented was clean on the inside, the unit itself was dated. The entrance to the unit was overlooking the old run-down parking lot overlooking the garbage dumpsters. The interior view was nicer, overlooking the pond and nature. The pictures of our unit looked much brighter and fresher than the actual appearance. The ceilings are very low, and the bathroom for the 2nd bedroom is actually located down the hall by the front door. The property itself, was old and seedy-looking. It resembled an old 1960's motel with outside access to each unit. There are NO elevators to the 2nd floor, so we had to carry our suitcases up the stairs. My 93 year old father was with us and had to deal with the lack of an elevator to access the 2nd floor. We didn't see any indication that there was no elevator when we booked the unit. We booked it for 10 days, but we left after 3 because we didn't feel safe or comfortable. The other residents looked seedy and that's what made us feel concerned about where we were staying as well as the difficulty of using the stairs. Schlepping luggage and groceries up the stairs was difficult. Unfortunately we paid in full for the full 10 days as we relied solely on other reviews and photos, none of which addressed these concerns. The neighbor next door to us was cooking and it permeated the air the entire day, which didn't have a pleasant cuisine aroma.
There was no covered parking and the day that we left it was raining quite heavily. The driveway was a river due to the deluge and we had to bring our suitcases down the stairs and load them into the car with no overhead covering.
The resort is located adjacent to a large shopping strip mall.
We cannot recommend this resort and would appreciate a refund due to the misrepresentation in the resort photos and description.