The homeowner was super responsive and helpful in the booking process and when we needed batteries for the fan remotes during our stay! We were very pleased that linens were included and the check-in / check-out process was so easy. The kids also enjoyed the heated pool. The home was a bit more run down than expected. Bring your pillows from home because there is only one per bed and they are very flat. The kitchen had plenty of dishes for our big family, but I did need to wash everything before we used it. There are minimal pots for cooking and some basics (for me) were missing (e.g. No baking sheets or spatulas). We also experienced a leak in the hall shower (got pretty bad after several ppl needed to shower). The master bath has no door (open concept) so my husband woke me several times a night turning on the light. And, there's no exhaust fans so the room became damp when that shower was used. Last, but certainly not least, we also dealt with a rodent (a rat we think) in one of the bedrooms the last two nights.