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8/10 (良い)
Kara G.
2024年4月29日
Fun week with family
Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
A big catch is a great house and very accommodating. Unfortunately, we had a couple of big problems. The grills were barely usable. We called about them and somebody showed up but the problem really was not resolved. Another rep showed up Friday afternoon telling us we’d be getting new grills. It was too late because we were leaving Saturday. In any case, we never got the new grills. In the middle of the week, the pool heater went off. In the past, Wednesday was the regular maintenance day. This time they showed up on Thursday and said the heater needed water so it turned itself off. Wednesday was the warmest day and we didn’t use the pool since the heater went off. $600 to heat the pool- We had no way to know why the heater went off! Since we enjoyed our time anyway, we did resign for next year. Hopefully we won’t have these issues.