完全に改装されたビーチフロントハウス

Thank you, Andrew! It was a pleasure renting to your family. We are glad you enjoyed the home!

“Thank you for sharing your feedback, [Guest's Name]. I’m sorry to hear that your stay did not meet your expectations. We take our guests’ concerns very seriously and always strive to address any issues as quickly as possible. When you checked in, a minor leak occurred, and I immediately contacted multiple plumbing companies to resolve the issue, ensuring an emergency plumber was dispatched to the property. I was not made aware of any concerns about cleanliness until later in your stay, but as soon as I was informed, I sent cleaners to address any issues at no additional charge. Regarding the electrical issue, I promptly arranged for an emergency electrician to inspect the property after your late-night call. All the contractors confirmed that the issues were not as severe as described. Nevertheless, we understand how distressing it can be when things don't go as planned which is why we gave you money back. We are committed to providing a positive experience for all our guests, and your feedback helps us improve. 80% of our tenets return each year! Thank you, and best wishes for your future travels.