Solterra Resort Villa - Private Pool and Jacuzzi!

The space
FIRST FLOOR
•Bedroom 1: 1 King Bed (Master Suite)

SECOND FLOOR
•Bedroom 2: 1 Queen Bed (Private Bath)
•Bedroom 3: 1 King Bed (Private Bath)
•Bedroom 4: 1 Bunk Bed Full Bed and Twin in the Top
•Bedroom 5: 1 Bunk Bed Full Bed and Twin in the Top

OPTIONAL
•BBQ Rental – $75 for entire stay
• Pool heating and Jacuzzi - $140 (1-4 nights) or $35/day (5 or more nights)

STARTER SUPPLIES
•1 Dish Sponge
•1 Paper Towel
•1 Dish detergent
•3 Extra Trash Bags
•1 Small Bar Soap Per Bath
•1 Toilet Paper Roll Per Bath
•2 Dish Washing Capsules in The Kitchen
•4 Extra Toilet Paper Rolls.

Please note: we do not provide washcloths as those are considered personal items

Please, stop by the nearest Supermarket to gather any additional items you may need for the duration of your stay.

Guest access
SOLTERRA RESORT AMENITIES
•Extraordinary Clubhouse
•Gym
•Lounge
•Tiki Bar
•Tot Lot
•Lazy River
•Pool Slide
•Playground
•Soccer Field
•Tennis Court
•Walking Trail
•Beach Volleyball
•Close to top-rated golf courses
•Resort Style Community Pool With Cabanas
•Beach-entry pool is perfect for families with little ones
•Children’s play area with multi-deck climbing frame with slides and swings
•Gated with 24h Attendant.

Please note: Parties and events are not allowed.

Other things to note
Amenity Access Fee

For Short-Term Renters (meaning, “any tenant residing in a Resident’s home pursuant to a valid rental or lease agreement with a rental or lease term of less than one (1) year”) who wish to utilize the Amenities only for the duration of their valid rental or lease agreement, the Leisure Patron Amenity Access Fee will be charged at the clubhouse front desk when guests check in ($35).

The primary person will need to provide:

· Their reservation information which shows:
· The rental property address.
· Check in and check out date.
· Number of guests.
· Identification that matches the reservation name.
· License plate information for the primary vehicle.

The guest will then pay the Leisure Patron Amenity Access Fee. The fee will be charged via Square with a credit or debit card only. No cash will be accepted. It is a one-time fee per house per reservation. They will be issued a Resort Access Card (2 cards max will be issued per party) to show the front gate of the pool at each entry, they will also be issued the 4-digit code for the month that will allow access to the gym. Guests will need to have this card in their possession on the pool deck as well for staff to verify if asked. After hours check-ins will go to the guard gate. The guard gate will issue car passes and guests will need to visit the clubhouse once reopened to pay the Leisure Patron Amenity Access Fee to gain access to the pool the next day.

ONLINE ORDERS:
USPS does not provide service in the community. UPS and FedEx will be able to deliver to your home.

FOR THE LITTLE ONES:
• Pack n Play and High Chair available free of charge upon request
• Child Safety Pool Fence set up for each stay

PARKING:
You can park up to 3 cars on the driveway

•Overnight Street Parking is allowed in designated parking spaces only, marked with 2 white lines. Only registered guests may park overnight; limit of 5 per house.

•Vehicles improperly parked in a space marked for another unit are subject to immediate towing by the owner.

•There is NO parking allowed on the grass or common areas or any lot. Sidewalks and aprons must not be blocked.

•Commercial vehicles, RVs, Trailers, ATVs, Motorcycles, Jet-Skis, and Boats are only allowed to enter temporarily for loading and unloading.

•Any damage to sod, landscape, and/or irrigation on homes will be the homeowner’s responsibility.

•Gate Guards are not able to give away waivers to the parking rules.

•There is no parking at the clubhouse after 11:00 PM

Your vehicle may be towed if parked on the street (except in marked spaces), extending over the markings for a parking spot, parked without the proper guest pass, on any lawn or green space, blocking or impeding the sidewalk, or a manner that may impede the passage of emergency or utility repair vehicles.

POOL MAINTENANCE:
The pool is cleaned during the week, someone will come out during the day to treat the pool with chlorine, levels may be high, so we recommend waiting at least 2 hours before using the pool again.

POOL HEATER:
Please note the pool heater works thru HEAT EXCHANGE and might not function with weather near 50F or under. This is an extra service and may not be available at times.

HOUSEKEEPING:
There is no daily housekeeping service provided in the rental rate. Before check-in, the unit will be thoroughly cleaned and inspected by a professional cleaning company. Clean sheets and towels will be available in the unit. Mid-stay cleaning services during your stay can be requested for an additional fee.

FOOD:
As per Florida law, we are not allowed to leave open food in the refrigerators or kitchen closets, hence, all food items will be removed after the guest checks out and no supply of items such as condiments, coffee powder will be provided prior to check in.

*GUESTS BOOKINGS VIA OUR WEBSITE OR VRBO*
Guest Verification Process

For the safety of our guests and properties, we require identity verification for all reservations. Once your booking is confirmed, you will receive a secure link from our trusted partner, Truvi, to complete a quick verification process.

This includes:
• Uploading a valid government-issued ID
• Taking a short selfie for identity matching

The process only takes a few minutes and must be completed prior to check-in. All information is encrypted and securely handled by Truvi.

Reservations may be canceled if verification is not completed within the required timeframe.

Thank you for helping us maintain a safe and trusted experience for everyone.