This is our second stay in this community with Magic Vacation Homes. The home was well suited for our group of 10 - had everything we needed and we love the decor of a Magic Vavation Home! The staff are always very responsive to any questions I have, as was the case this time, but we did have one issue that did not get resolved. Our house had a private pool and hot tub, but upon arrival the hot tub was not hot, it was pool temperature. The staff were very responsive to my messages and even sent a tech out, but we were told it was working correctly. Throughout our 8 day stay the hot tub never got above pool temperature, so was not usable as intended. That was disappointing, but the home itself (and pool minus the hot tub) was wonderful and great for a group of extended family.