4 BR / 3 BAヴィラ、プライベートプール-Nrハバッド

Hope to see you again!

There was a blackout in the neighborhood which stopped the pool heater from working and the cable box for the main floor TV. It took a few tries over 3 days to get everything back to working order. Definitely not in my control but we did everything we could to get things working again.

Great guests. Easy to communicate with. Hope to host you again!

It's a pleasure to deal with very nice guests!

I wish I would have known about the light and burner. I would have sent over my handyman. Will take care of it now.

Hi. I appreciate your comments and criticism. The house was rented for almost four months by one family who did not treat the house very well. We were able to get a few repairs done this week. Two years ago, we bought new couches for the living room. We are in the midst of getting quotes to update the kitchen cabinets, two upstairs bathrooms and the shades. Then we can make a decision about what work needs to be done. On the flip side though, we'd have to raise our nightly rental fees significantly though. Hopefully, we will know this month where we are heading.

Hi. Was this the kitchen burner that was not placed in properly? All it needed was to take it out again and put it back in correctly. There is no garbage disposal anymore since guests have abused it by placing forks and hard vegetables in the drain thereby breaking the system. We've replaced it several times and this past winter we decided to remove the garbage disposal completely. The pool filter is replaced once a year. There are several factors that can affect a pool filter. Too much rain, or added water due to evaporation, the sun, how many people swim in the pool, and globs of sun tan lotion which clog the filter. The pool water is cleaned once a week professionally and the chemicals are checked once a week. But with the factors I just mentioned, the pool water can change color in a matter of a couple of hours. We do our best to maintain the pool but we cannot control the other factors that affect the water. If we get a report of malfunction, we send our pool maintenance company out right away to take care of the issues.

FYI. I had a much shorter version of the contract years ago. But after several guests did not abide by very simple rules, I had to cover all the bases. I will try to scale the paperwork down a bit though.

I did not find out who turned down the pool heat but I did explain to the renter how to raise the temperature. He didn't seem to know how to use the arrow up button. I called my pool guy immediately to reset the system. I was at the house before this group came and yes, there was a gardening emergency (I explained the emergency to this guest). I would never schedule such work while renters are suppose to be at the house but when we arrived a couple of weeks before, the landscaping was so bad and full of pesky insects and other issues. The beautiful large bushes that we had for privacy, were private no longer. The sprinkler system, we found out while we were there, was completely broken and that is why we were paying so much money in water bills. We were told that the job, especially most of the noisy work, would be finished during our stay but everything took longer than it was suppose to. I extended my stay for an extra few days in order to supervise the gardening work. The noise at the end was due to a neighbor digging up her driveway, which is not under our control. If the renter would have seen what happened to our beautiful privacy bushes, he would have told me that he is lacking the privacy that he thought he was getting. The renter would have told me that the yard was full of pesky insects as well. If the renter would have been at a beautiful hotel, he would have had the gardener and other maintenance people as well, doing what they are suppose to be doing - maintaining the property. The school behind our property is usually not a problem at all. I did suggest to the renter to ask the gardener to take a few days off and come back the day of departure. The renter did that. We have rented this lovely home out for about 12 years with hundreds of happy guests. That's with maintenance people coming in and out. Neighbors having dogs and other pets are definitely not in my control. Nor can I control their barking. I don't want to offend pet lovers, but I am not a pet person nor a smoking person and our home is pet free and smoke free. Some guests are more positive and some are more negative. But as an owner, I go above and beyond to help make a guest's stay enjoyable to the extent that I didn't have a vacation at all during my stay.