That's an exageration, BUT arrived Friday nite, No toilet paper, no TV, no internet, no fireplace, ripped up couch, no can opener, worn out frying pan and pot had handles falling off,, no baking dish, no large mixing bowl, no hangars, bulb in refidge out, light in extra bdrm no bulbs, lamp on floor (no table) plugged into other extra room by extension cord, no measuring cups or spoons, and No A/C-my fault I didn't check that. Could not address problems until Monday when the Manager came in. She was GREAT on handling our issues and doing her best to make a horrible vacation better. Bridget! she gets 5 stars, property gets none.