False advertisement. The owner changed check in and check out time after reserved. I contacted her twice to get check in info and so did vrbo before she finally gave us check in info 1 hour after we were suppose to check in. We talked to our neighbors who were renting from same person and they had even more problems then us. Will never stay with her again. The resort is nice just not her rentals. The listing states continental breakfast which they disconnected 4 years ago but never updated listing supposedly. No wash clothes, laundry detergent, or utensils for a family of four to eat. Couldnt get into pool area due to no card. Contacted owner and nothing was fixed despite saying she would. Black mold in shower. Vent in bathroom so dirty that it would not work.
jennifer l.
2024 年 12 月に 5 泊滞在
4/10 (不満)
Nylae J.
2024 年 12 月 12 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Not very pleasing
The property wasn’t all that clean I clean a little before I settled in the host was very poor at communicating with me upon arrival I could not access the apt I had to call Vrbo around 20 times to get in contact with the host just to get into the apartment after I arrived didn’t get into the apt until about 3 hours later it smelled like a smokers house even though it stated no smoking on premises if