The a/c was not working when we arrived. Lights did not work in the dining room and hallway. There was a bug on the coffee table. Two dining room chairs were broken. Advertised for sleeping 14, but recliners, 1 broken, were counted. For sleeping 14, there was one frying pan and one pan to feed 14. and they were rusted. While the owner was helpful with superficial stuff, she was rude and disrespectful for having to deal with necessities. Waiting for her to bring pans to cook for my family caused us to miss half a day of vacation time. Considering we rented well in advance, the property should have been ready for us to arrive after the 4:00 check in time. We arrived that evening.