新着！ Burnsini VineyardsのWine Lover's Retreat！

Hi Donnie, we are happy to hear you enjoyed the rustic log cabin on the Burnsini vineyard grounds, but sorry other aspects fell short of expectations. After sending your feedback to the owner, they would like to share the following: - Thank you for choosing to stay in our cabin and leaving a review, as guest feedback is vitally important to us and the success of our vacation rental business. - The door to the balcony is in the corner of the large master suite. We are glad you chose one of the other bedrooms for more privacy. - While we don't provide a welcome gift basket, you are surrounded by the beauty of our vineyard and many other great amenities, like a fully stocked kitchen, outdoor fire pit, gas BBQ and pool - and plenty of furniture, including a full 8-12 seat dining table, two couches, a couple of club style chairs as well as three beds between two bedrooms. Additionally, you can schedule a private wine tasting. - New towels are rotated into the inventory constantly. We apologize that you noticed some older towels, but know they are all white. - The winery has a private lawn area separated from the guest house by a paved walkway. The mentioned event took place between 6-9:30 pm on one of the two nights you stayed. We believe you would have enjoyed our lovely seasonal pool. We truly go above and beyond for our guests and are confident that future guests will have excellent stays!

Hi Meaghan, we’re glad to hear you liked the cabin! After reading your comments, the owner asked us to share the following: “ 1) The pool area is surrounded by beautiful oak trees and at the beginning of the season, when the trees are full of leaves, foliage drops into the pool frequently. We are buying an automatic pool sweeper to help with the issue, but in the meantime, we provide a pool net to manually remove whatever has fallen since the last weekly professional cleaning. We’re sorry about the mouse, too but in a rural area, it is not uncommon for small mammals to be chased or dropped into the pool by predators. We’re glad we were able to respond right away when you contacted us so we could get the pool to a usable state quickly. 2) Other guests have reported the sand-like substance. We think it might have something to do with the evaporative cooler. We are working with a service that will help us find a solution. 3) Obviously comfort is subjective but we’re sorry the fold-out couches didn’t work for you. We can always offer the extra cabin if the sofas aren’t right for a guest’s personal comfort preferences. 4) There isn’t a consistent schedule for the train so there are times when it is more frequent than others. It is just one more aspect of the rural setting.” Thanks for taking the time to leave a review and we are confident future guests will enjoy everything this cabin has to offer!