6/10 (普通)
Robin E.、Auckland, New Zealand
2023年1月15日
良かった点 : 清潔度、チェックイン、ロケーション
Great location near the beach!
We enjoyed our stay in Pukehina. This bach is nicely located off of the beach access path. The beach was wonderful, with great waves for body surfing.
The listingphoto of the backyard space isn't accurate--there is no outdoor shower and a garage/shed has been built that takes up most of the lawn space seen in the photos (we had brought some lawn games and really couldnt use them). The kitchen has a small oven that has an inaccurate thermostat. The kitchen has basic bach cookware, utensils, dishes and a small pantry to store your food.
Even though the place sleeps 17, the actual living space is quite small. It made it difficult to gather indoors to eat and play games. Eight could sit at the dining table. There was one sofa and three chairs in the lounge area. There was an outdoor table on the patio which was also for eight.
We were also disappointed by the management company's handling of our linen fee-a couple of weeks before our check in date we decided to pay for the linens. However, due to weather overseas, five out of our initial 13 guest couldn't get to New Zealand. We notified the managers 5 days before check-in that this was the case and that we would only need linens for 8 people. Despite this notification they stated that they wouldn't refund the fee for the unneeded linens. Disappointing customer service.
Robin E.
2022 年 12 月に 5 泊滞在