Cat Stench Cottage1. We arrived on Friday night at which time there was an overwhelming stench of cat urine in the cottage. No windows were open, and it smelled like it had been closed up for a while, which is a miss in any scenario.2. We opened every window we could to air it out, but were unable to use the bedroom overlooking the lake because of the smell.3. I contacted Doreen immediately, who said she was unaware of the smell and offered to send the cleaners over with odor eaters the next day. When I said I can’t do anything with strong fragrances due to allergies, she did not offer any other solution.4. I requested a partial refund5. The management company got involved, and told me they would send cleaners to confirm there is an odor 36 hours after it was reported, during which time the windows had been open. We waited at the cottage all day and didn’t hear from anyone until five minutes after we left for dinner.But wait there’s more. There was a can of deodorant spray for pet odors sitting on top of the refrigerator, thus negating the claim that there was no knowledge of pet odors. It gives me no joy to write this review, but I have no confidence they will address the issue.Otherwise, the location truly is lovely. The cottage itself has a fun retro vibe. The bed was supremely comfortable. Unfortunately, the odors made it impossible to use the room with the view. We were even willing to overload on the rag and trash the housekeeper left on the dining table.