2/10 (非常に不満)
宿泊されたお客様
2023年7月14日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
4 BEDROOM NOT 6- AC DOESNT WORK
We arrived at the property late at night to a house that had to be 90 degrees in every room. Not a single AC unit was turned on when it's 90 degree weather outside. The property manager was there to greet us, you don't think it could've been turned on by her? Moments later, after manager left, we realized the main AC unit was not even working. It only pumped out hot air. AC unit in the master bedroom also did not work, making our first night stay hell. It got fixed at 1pm the next day, and then broke again the next day.
This property is described as 6 bedrooms, in reality it is 4. There is a bedroom that connects to another bedroom and that connects to a closet like area where they have 2 twin beds (not shown on the listing photos).
There was a wasps nest in the pool, and found spiders and ants in various places around the interior of the house.
The door in the master bedroom does not shut properly and opens on its own to gusts of wind.
The ice maker in the kitchen does not produce ice.
On the washer/dryer the dryer door does not shut so we had to air dry all of our clothes.
You were only provided with 1 towel per person in the bathrooms.
The keys for the house provided have air tags on them, I recommend taking them off because you don't know who is tracking them.
Prior to writing this review I contacted the host multiple times and was told nothing would be done and that I can go through VRBO but the answer would be the same.
0/5 stars
宿泊されたお客様
2023 年 7 月に 3 泊滞在