This was my first stay in a VRBO and I have to say that I am really impressed. Normally I am a resort person - an all-inclusive resort person. For this trip, my wife and I were looking for a more affordable, long-ish term place to stay in a less touristy area. We booked just a few days in advance and in hindsight, I am amazed that this property was available.
First, the communication with and from Katy, the host, was exceptional. We had no issues at all in booking, and Katy was even kind enough to reserve a golf cart for us and have it waiting at the property upon our arrival. When we did have an issue with one of the air conditioners losing its cool, I emailed Katy and she had a maintenance person on it within 5-10 minutes. I was pleasantly surprised to find that there was a full-time maintenance person on-site every day and a cleaning staff of two or three that kept the rooms, grounds, and pool all in a fantastic state of cleanliness.
The room we had (#1) was exactly as-pictured with a perfectly sized, appointed, and cooled bedroom on one end, a large bath with two sinks in the center, then an ample living room, a dinette, and a complete kitchen.
The mattress was comfortable and the bedding was really just right.
Hot water was plentiful with small hot water tanks in the bath and kitchen. We never ran out of hot water.
The kitchen was fully stocked with nice glassware, plates, and flatware. We used the kitchen just a few times in our two weeks there since the food scene on Isla is just crazy-good.
This brings us to the location. With the centralized location on the island, it takes 5-7 minutes to get to either end. No beach, no problem. There are plenty of easy-access beach clubs on the island. Our intent was to spend time relaxing and decompressing from a series of stressful months at home. This was the perfect place for us.