4/10 (不満)
Nicole S.
2021年10月7日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
This property is not as it appears in advertised photos
Myself, my partner and our friends were really looking forward to staying at this property however we were shocked when we arrived to see that the property was not at all as it appeared in the photos. The property looked as though it had not been cleaned, floors dirty, couch stained, outdoor furniture completely worn, pool table not in use, no air con, alcohol cans on the deck and cigarette buts everywhere. Our feet were completely black from walking on the floors from the first night of staying at this property, I decided to mop the floors myself the following day and our feet did not get the same result which proved that the floors had not even been cleaned. The property has all
over general wear and tear which is fine but it is listed as a premium property in the photos and we paid premium price to stay here so we were definitely disappointed when we arrived. We did try to communicate this with made comfy but I never heard back. The only good thing about this property is the wonderful view which is a shame because the place has so much potential. I definitely wouldn’t stay here again.
Nicole S.
2021 年 10 月に 3 泊滞在