6/10 (普通)
Cristan C.
2024年4月2日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Great location but advertisement not accurate
Great location! Cute unit. Amazing views from balcony but limited furniture as previously mentioned in reviews. Did not have a good experience with rental agency. AD was not correct and check in directions confusing. Rented this unit as listed as 3 bedrooms and 2 bathrooms. The unit is only 2 bedrooms. Called agency once we entered unit and they confirmed it was only a 2 bedroom building and asked for proof of AD. I sent photos and only received email apologizing for incorrect AD and asking if we were OK with 2 bedrooms. Not wanting to move buildings again, we made it work. The next day, the toilet would not flush. Emailed the agency overnight so they would receive it first thing. No contact by midday. Called and was advised they had meetings all day so not checking email. They did arrange and get a maintenance man out to fix problem within a couple hours after that. No solution to fix the bedroom issues. Then checking in and trying to park, the website link they send to you said to park downstairs in one area but if you keep reading, it says only allowed to park upstairs. So much contradicting information in the AD and check in forms. You just had to read everything and try it until something worked.
Cristan C.
2024 年 3 月に 5 泊滞在
