Several negative issues this trip. First, when we arrived, they called to say our room was clean but when we arrived to the room the maid wasn’t even half done cleaning. We had to sit in the room while she finished cleaning which left behind hair in the shower, dishes were hand washed and also had hair on them in drawers after. Second, the pools close at “sunset” which is before dark. (Every night it was a different time the pool closed) Third, no ice chest is allowed on the very hot beach, not even water. You need shoes to walk on beach. Fourth, everything has a 20% extra charge but they still wait for a tip. Fifth, the slide closes randomly throughout the day and is closed around 6:00 everyday even though the pool is still open. Starting at 8:30pm you are not allowed to hang out as a large group playing games. You have to stay quiet. Sixth, valet parking only! It is horrible. Not enough space for the cars to fit, not enough workers so long wait times, and unorganized for 44/day to park your car on site. I would never stay here again.