有名なゲートウェイアイルズ、無料のカヤック、自転車、ドック、川、ビーチの魅力的な岬

Thank you Michael!

Thanks Helena, we’re so glad you enjoyed yourselves!

Thanks Michelle. We are so happy you enjoyed yourselves and welcome you back!

Thank you Albert! I'm so glad you and enjoyed the house and all that the River has to offer!

Marge We’re so glad that you and your family enjoyed yourselves! The mattresses are newer and I’m sorry if yours didn’t suit you; a mattress’ comfort can be very personal but I do think they are comfortable and had no other complaints. AC filters have been cleaned Thank you and welcome back!

Alison were so happy that you enjoyed yourselves! Thank you and you’re certainly welcome back!

Thanks Diane! We are so happy that you and your family enjoyed the house and amenities, and you are certainly welcome back.

Being an anonymous review, I'm not sure who wrote this in December about a summer rental. I am sorry you were disappointed. This house is exactly as described in the listing; across the street from the River. It is a short distance, about 100 feet ( a 30 second walk) to the River. The reviews posted dating back to 2012 also discuss the lovely River across the street and note the house is as described. If you thought it was direct riverfront, perhaps you didn't read the overview or look at the map, or somehow confused my house with another? No other guest has expressed disappointment to me but enjoy the location. Direct waterfront rental would cost thousands more. This house is about as close as you can get at a fraction of the cost. We have no "Mooring" as you state but we have actual docks. The docks are not shared and are directly on the River with a nice yard area to swim, enjoy the river and water activities , kayaking, stand up paddle boarding, pedal boating etc. On the River we have two separate sets of 24' foot docks with two separate gangways to walk on to each set of docks. The first set---two 12 foot floating docks--are for the exclusive use of this rental house We do also own the summer home on the River and have owned it for many years before purchasing this large 4BR home across the street that we now rent out. My family utilizes that second separate set of 12' docks for our boat if we come to the cape on the weekend and stay in our summer home on River; we don't need to use the rental homes set of docks and didn't. We don't live on Cape but do stay some weekends. We are accessible if any issue should arise. Although this rental home is not newly built, it was newly renovated inside and out in 2012 so I am surprised by your comment; other guests posted comments about the newness and roominess inside and out. The yard is well maintained by a professional landscaper weekly.

I am sorry that you chose to post complaints, I believe unfairly, after you repeatedly told me how much you loved the house and tried to sway me from addressing any issue you raised, and expressed such appreciation and praise each time. You would say, we’re fine, we’re enjoying ourselves so much, no bother. But I insisted on promptly addressing everything and did. On the specifics. We have the trash picked up professionally, bi-weekly. The 50 gallon barrel apparently quickly filled and your family left plastic bags filled with garbage in the yard. You didn’t let me know in advance that the barrel was filled. You called and said birds got into the trash but “no worries I’ll have my grandkids pick it up later” I sent maintenance out, and removed all trash within an hour. For the cable tv, it did unfortunately go out multiple times, but that all happened within that same day. I contacted Comcast to promptly repair. As you know, the problem was that a truck struck the cable line from the pole so it was damaged and replaced. Another day there was a brief power outage in the whole area so all power was briefly interrupted. You had said to ne, no problem, it’s better for us to read and do puzzles than watch TV anyway, but now complain online. On the washer, you had a large group and did many washes. Midweek you called and reported that after a few loads, you noticed water and your son unclogged something. The washer was working fine before and after your stay and I’m not sure what that was about . Your last night, you also called asking where to find a plunger. You said someone in your group clogged the toilet and you think it overflowed,. Ithe plunger was right in the bath closet, but my husband went there immediately and promptly fixed that as well. The showers work fine, your grandchild perhaps didn’t close the curtain properly, wetting the floor . I am sorry that you chose to publish complaints online and unfairly omit our prompt amelioration and omit all of your good times and wonderful experiences . We promptly and apologetically addressed everything. You were very pleasant. You thanked me., talked about God and how blessed you felt , how appreciative you were and how wonderful everything was. . You commented that I can’t control cable lines, power outages, birds or one clogging a toilet etc. We apologized .for inconveniences and did do our very best. I spent many hours on the phone with you, before and during your stay, helping you with directions, planning what to pack and activities and restaurants, shops. helping you get your devices on WiFi , answering many questions. I’m glad that you loved the house and enjoyed yourselves but am surprised and disheartened by your negative review.

Leah We’re so happy that you enjoyed the house and all the outdoor activities! Thank you and welcome back!

Deanna I’m happy to hear that you loved the location! It’s is scenic waterfront community and a short walk or drive to all the hot spots on cape! Im surprised you mentioned spiders! You did message me late, about 10:30pm the night you arrived, texted there were lots of baby spiders on the ceiling in the bathroom but added it’s not an issue for tonight, and we can deal with it tomorrow . At 9:00 am my husband went over to address and you said everything’s all set, that you had killed them all the night prior and everything was absolutely fine now. That was very strange, we do keep the house very clean and we never saw spiders as you described before or since. We figured perhaps a spider egg must’ve just hatched or something but that was definitely an anomaly and certainly not a trait of our home or fair as review.. The yard and outdoor space is also quite expansive. There were 11 in your group (with about 7 vehicles) but still plenty of space in the rear or front yard for gathering, dining, playing games like corn hole (we also have on corn hole set on site that many guests enjoy in the yard) The outdoor shower is also huge and privatized, I’m not clear why you wrote you wouldn’t rinse or shower in it? We received no complaints all week except that one message first night about baby spiders and my husband went over immediately to address but it was already no longer an issue,. There are many amenities to enjoy on site, including our corn hole set, hammock, outdoor shower, picnic table, chess set, surrey limousine bike, the River, dock, kayaks, standup paddle boards, etc It is s a cape house; No fancy marble or granite counters but clean, cozy and comfortable in a wonderful waterfront community with lots of activities and space!

David You and your family were a pleasure as well! Thank you and welcome back!

Sari We’re so glad you enjoyed yourselves and sorry again for any inconvenience related servicing the furnace. Thank you and welcome back!

Chrysta, we're so glad you enjoyed yourselves! i'm sorry you did not find the mattress comfortable; we do find it comfy and have had no other complaints but i understand it can be hard for some to adjust to a bed different from home. Thank you and you are certainly welcome back!